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  https://www.teaminc.com/

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Quality

A Core Value that is integral to every aspect of TEAM.

SAFETY and QUALITY are the Driving Principals Behind Everything We Do at TEAM

We maintain a Quality Management System designed to implement industry best practices and assure that we comply with all customer and regulatory requirements.

Quality Policy

The TEAM Quality Policy is not just about quality processes. It outlines our goal for achieving sustained growth in our business by recognizing that growth only happens by meeting or exceeding customer expectations on every service opportunity. Management commitment to the support of quality is confirmed with clear expectations.

TEAM is a premier provider of Standard and Specialty Services related to the maintenance, inspection, and construction of mechanical and piping systems serving a wide array of industry sectors. Our goal is to achieve sustained growth by providing our customers with products and services that meet or exceed established requirements and define client expectations as to what constitutes "best in class” service. TEAM views each service opportunity as a chance to continue building our customer’s trust and confidence and delivering the best overall value and leadership in the marketplace. We recognize that the best way to achieve this goal is through innovation and best-in-class personnel, training, equipment, technology, and technical support.

To help us meet these objectives, TEAM has implemented this Quality Management System together with its supporting documented procedures, processes, and controls. This Quality Management System is intended to ensure that TEAM embraces a robust and reliable quality program, while at the same time fostering continuous improvement in our processes, products and services, and in our workforce.

The success of this program requires teamwork, engagement, ownership and support from all of our talented employees around the world. TEAM Senior Management is committed to providing the leadership and resources necessary to meet these stated goals and appropriately empower all TEAM personnel with the responsibility and authority required to ensure that this Quality Policy is understood, endorsed, and implemented by all employees at all levels of the organization.

We are focused on ensuring these high quality standards and recognize they are at the heart of our success as clearly stated in our core value - Safety First, Quality Always.”

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Our corporate Quality Management System is ISO 9001: 2015 certified through an independent registrar and contains all of the policies, procedures, and processes required to perform effectively in all phases of our operations- Service, Manufacturing, and Engineering. In addition, many of our regions have achieved ISO 14001, 18001, and 17025 certifications as well.

Our Quality Management System is also audited and recognized by these industry standards:

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Aerospace Standard- AS-9100, rev. D

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Nuclear Standards- 10 CFR 50 Appendix B ASME NQA-1

  • Key Elements

    Key Elements

    • Quality Management System training for all personnel
    • Employee STOP WORK OBLIGATION requirement for Quality-related concerns
    • Intensive QMS Training program for Branch Quality Representatives
    • Full-time dedicated Regional Quality Specialists for additional support
    • Robust Internal and External Audit programs
    • Annual Branch Management Reviews for Quality Objectives
    • Nonconformance Reporting Process with Root Cause Analysis
    • Customer Survey Reporting


  • Personnel

    Personnel

    Many TEAM professionals within the TEAM organization are members of and participate in the activities of all major organizations we recognize in the industries we work and serve such as ASME, NBIC, API, AWS, ASNT, and ASTM. Many of our personnel volunteer and serve on multiple code section committees as Subject Matter Experts.

  • Additional Certifications

    Additional Certifications

    Many TEAM professionals within the TEAM organization are members of and participate in the activities of all major organizations we recognize in the industries we work and serve such as ASME, NBIC, API, AWS, ASNT, and ASTM. Many of our personnel volunteer and serve on multiple code section committees as Subject Matter Experts.

    Multiple NBIC "VR” locations authorized to perform Valve Repair activities
    NBIC authorized "R” Program for Repairs & Alterations at Shop and Field locations  
    NBIC authorized "NR” Program for Repair & Replacement Activities for ASME Sec. III  
    NBIC Certification of Accreditation as an Authorized Inspection Agency (AIA)
    for Inservice Inspection and Inspection of Repairs & Alterations
     
    ASME "U” & "S” Stamp Certification Program at our Alvin, Texas manufacturing facility
    ASME "U” & "S” Stamp Certification Program at our Beaumont, Texas service facility  
    ASME "V”, "UV”, & "NB” Stamp Certification Program at Five US service facilities

Customer Surveys

We value your feedback and welcome your comments regarding the services we provide. To better serve you, please take a few moments and fill-out one of our customer survey evaluation forms and let us know how we did and if we can serve you better.


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